TBB quality policy

TBB provides innovative technical document solutions and regulatory consultancy services for building product manufacturers and suppliers. We are committed to delivering these solutions and services to a standard that meets or exceeds our client’s expectations.

TBB’s quality objectives are to:

• Provide high quality technical documents that are clear, practical and fit for purpose, and ensures that the client’s products are easy to specify and consent and certain to perform

• Provide regulatory consultancy services that are technically correct and practical from a business perspective

• Ensure that client requirements are met or exceeded

• Produce documents, including reports, of the highest quality in an efficient manner

• Ensure that documents meet all Building Act requirements with respect to the client’s obligations to provide information about building products

• Provide honest, technically accurate, and robust advice to our clients

• Improve the effectiveness of our quality management system through continually improving processes

• Encourage client feedback to help us improve performance and service

• Employ, contract and retain a skilled workforce.